CX and the Metaverse: The Changing Face of Customer Service in a Virtual World
ARPost
MARCH 11, 2022
The coming of the metaverse has prompted many companies to embrace the virtual world. Many global enterprises , such as Disney, Meta, and Nike, have embraced this new, virtual world. The “New” Face of Customer Service in the Virtual World. Customer experience shapes a customer’s perception of a brand.
Let's personalize your content