The way companies train their employees has a significant impact on organizational productivity and performance. Effective training provides employees with a better understanding of their responsibilities and a deeper knowledge of the skills required to succeed in their roles. There is a long list of different training methods that companies use. In this three-part blog series, we will cover the main training methods we are currently developing for clients using Microsoft’s Mixed Reality headset, the HoloLens, and Microsoft Dynamics 365 Guides to improve on-the-job performance.

Skills Transfer

The first type of training you can implement with the HoloLens and Guides is skills transfer. In this scenario, trainees are hands-on and learn by doing. Unlike traditional trainings like video walkthroughs or class lectures, Guides brings lessons to life. The skills they develop are transferred directly to their on-the-job tasks. For example, trainees will walk through how to disassemble a diesel fuel pump and put it back together. Not only is skills transfer more effective compared to traditional training, but this method also improves efficiency. We cut the training time down to a fraction of what it normally would have been because Guides is self-paced, allowing individuals to move on to the next lesson without waiting for slow learners.

Discovery Learning

The next type of training we utilize is discovery learning. In this method, users explore a piece of machinery or factory line and simultaneously learn about different parts and concepts. At CraneMorley, we take this method to the next level by incorporating digital twins (which is another training method—stay tuned to learn more). Digital twins allow us to develop Guides where we can instantly disassemble a holographic car (for example) and walk through different layers, such as the frame, engine, and brake system. We like to describe this as an x-ray view, where we isolate the engine component. Each main component will include hotspots where users can discover and learn more about specific components.

Simulation

Simulation is the third and last type of training method we will cover in part 1 of our blog series. As the name suggests, simulation mirrors real-life situations and creates a lifelike learning experience. This type of training is also a great way for companies to assess how trainees will perform on the frontline.

The most popular industry where we see simulation is in the healthcare industry. Different applications include patient assessment, procedural skills, patient care interventions, medical procedures, and how to operate equipment. Guides enable what we like to call “knowledge checks” utilizing the Guides branching feature. As trainees walk through a simulation, they will come across tests to ensure they are proficient at the task at hand.